Shipping & Returns


Can I expedite an order?

All of our orders are shipped using expedited service automatically, and at no additional cost to you! You can expect to receive your Looma products in 4-7 days.

How much does shipping cost?

Our express, world-wide shipping is free! With express shipping you can expect to receive your products in 4-7 business days.

Where do you ship to?

We ship to the worldwide! United States, Canada, Australia, you name it. If you have an address, we’ll ship to you.

How quickly will my order ship? When will it arrive?

We typically ship orders the same day they are received. Looma Express shipping times depend on your location but typically arrive within 4-7 business days.

my order

I just received my order buy I can’t find my pillowcases / shams!

Double check your shams & pillow cases aren’t hiding in your folded sheets – if not, send an email to and we will expedite those missing pieces to you :)

How do I make a return?

Send a message to to initiate your return or exchange within 30 days of purchase.

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